Project Management Guide

Project Management Software

Project management software overview

Uniting your team and preparing them to work as a unit is integral to your projects’ success. But without proper project management software, you may be doubling your efforts instead of optimizing them. Think of all the time you’ve spent juggling spreadsheets and managing your overflowing inbox. With the right tools, you can be more strategic with your resources.


There are two groups of tools designed for managing work more efficiently: work management/collaboration tools and personal productivity tools.

Project management tools can vary from team to team, but most are computer programs that help users plan, execute, and manage projects in one centralized virtual location.

You can use project management software for any of the following:

  • Project planning
  • Project scheduling
  • Resource allocation and capacity planning
  • Budgeting and monitoring project costs
  • Project portfolio management
  • Business process management
  • Workflow management
  • Quality management
  • Storing and sharing documentation and project records
  • Creating and publishing project reports 
  • Tracking the actual time spent on project tasks
  • Analyzing trends and forecasting

Who should use project management tools?

Anyone that manages projects can benefit from project management software. Even if you don’t run formal projects or have the title of “project manager,” project management software can still be useful.

Many companies that don’t run formal projects use software to plan, organize, track, monitor, and execute their work.

These tools come in many different forms, just like projects themselves. For instance, some of your plans may be simple processes that only involve you and another person, while others can take multiple teams months (or even years) to complete. Here are three kinds of tools that can help manage tasks and teamwork.

A. Real-time instant messaging tool

A tool that allows people to talk or video chat with remote colleagues in real-time is essential for any business. You need to hear your colleagues in meetings, and it’s even better if you can see them too (because, as we all know, non-verbal communication is just as important in these situations).

There is intense competition in the instant messaging market. Slack, Zoom, Google Hangouts, Skype, Chatter, and Facebook Messenger dominate the field alongside a growing number of mobile-first applications.

Further Reading:
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The 5 Ws of Virtual Communication

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3 Video Conference Horror Stories & Tips for Avoiding Them

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5 Best Video Conference & Meeting Apps for Your Team

B. Knowledge base tool

Imagine a place to store your team’s combined wisdom, accessible by all members via a searchable database. You can accomplish this with knowledge base tools like internal blogs or wikis (something Wrike can do very well). These tools enable you to document processes and record expertise or best practices to share with the team, so the information is accessible to all.

Further Reading:
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How to Create a Wiki Knowledge Base Using Wrike

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Wrike’s Project Management Features Enhanced with Wiki

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3 Kinds of Data To Help Avoid Project Management Failure

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Why You Need to Record Your Project Management Lessons Learned: Tips & Templates

C. File-sharing tool

To work collaboratively, you will need a way to share files easily. 

You could attach files to emails, but it’s highly discouraged since it often leads to problems and wasted time. File-sharing tools allow you to easily save, sync, and share files with your team. Many options are available, including Box, Dropbox, OneDrive, and Google Drive — all of which integrate directly with Wrike. If you use Wrike, you can easily attach files from these services to your tasks.

Further Reading:
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5 Virtual Documentation Mistakes You’re Making

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Cloud Project Management Software vs. Online File Storage: What's the Difference?

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Preview Your Files Before Downloading with Our Box View Integration

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Attach Your OneDrive Files Directly to Wrike Tasks With the New Integration


Wrike Help: Attaching Files

Personal productivity tools

The average worker is distracted every 11 minutes. It can be challenging to fight off interruptions and focus solely on work, which is why many turn to helpful productivity tools. Productivity apps can kill alerts and notifications, force you to focus on one browser tab at a time, drown out the office (or home office) noise around you, and organize your work. We’ve listed 10 useful tools here: 10 Free Productivity Apps for Getting Things Done.

However, many organizations find that these tools are not flexible enough to suit every type of project. Solely using email and group messaging for project management leads to lost information, document versioning issues, and a lack of clarity on prioritization and task dependencies. Here is where project management software comes in.

Further Reading:
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Amazing Online Productivity Resources for Procrastinators

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5 Reasons Why Your Team Isn’t Getting Stuff Done

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3 Notorious Productivity Killers and How to Fight Them


50 Productivity Tips to Boost Your Brainpower


16 Simple Motivation Tips to Get More Done


Should We Have This Meeting?

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4 Weird Ways to Trick Yourself into Being Productive

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5 Inspiring Productivity Tips from the Book Manage Your Day-to-Day

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Email Management: 10 Clever Tricks to Hit Inbox Zero

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Productivity Hacks Turn Procrastination Into Action

Why use project management software?

Managing a project without proper software is possible, but it will increase the risk of errors and inefficiencies in the process. Project management software allows for ease of visibility and collaboration.

While it is possible to use spreadsheets for project tracking, it requires a lot of time and effort. Manually updating spreadsheets increases the risk of errors and, for the rest of the team to see the update, the spreadsheet has to be re-saved and re-uploaded to a central location.

Other issues project managers can have with spreadsheets are:

  • Multiple versions of the same file existing, leading to confusion over which is the most accurate and up to date
  • Trouble syncing information so people can work together in real-time
  • Potential security issues due to spreadsheets being uploaded and downloaded multiple times in multiple places
  • Difficulty in recording developments and updates promptly

Project management software will help you overcome all these issues.

Here are 15 additional reasons why people choose to use project management software:

  • You can easily create new projects and tasks from old files and templates.
  • Modifications to existing projects and tasks are automatically updated on any linked tasks, dependencies, and other variables in real-time.
  • You can build reports and dashboards to help you visualize project performance.
  • There is less risk of losing your progress than with manual tracking methods.
  • Stakeholders can view real-time progress and reports.
  • Seeing everything in one place gives you a clearer picture of the project’s overall health.
  • You can set up alerts to notify you of new or overdue tasks.
  • Learnings and documentation from previous projects can be stored in one centralized location.
  • You can integrate applications like Dropbox, OneDrive, and Google Drive for increased efficiency.
  • You can coordinate tasks and automate workflows, so team members know when to begin their work.
Further Reading:
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How Spreadsheets Are Costing You Time and Money

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Most Wanted Project Management Software Features: GetApp Report


How Successful Teams Use Project Management Software

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Cloud Project Management Software vs. Online File Storage: What's the Difference?

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Why (and How) a Small Business Chooses Project Management Software

What are the benefits of project management software?

Project management software is beneficial for all companies that manage projects, regardless of organizational size or industry. The software provides project planning and resource management capabilities that anyone can use, including businesses that don’t run formal projects.

Any company that needs an effective method for estimating, planning, tracking, delivering, and billing for their services can benefit from adopting project management software. It allows you to create, implement, and manage efficient and optimized processes for your team and business.

Here are three of the key benefits of implementing project management software:


Project management software creates a central workspace and knowledge base for your team. Centralization makes it easier to track tasks and projects, reducing confusion and inaccuracy. 

This visibility improves the planning and estimating of future projects. Time logs allow you to review past projects and predict how long specific tasks will take, helping you to calculate billable hours. You can also use this information to determine whether potential projects will be profitable.

Project software also reduces the labor and time required to track and compile data manually. With manual methods such as spreadsheets, there's always the risk of human error, delays in updates, and having multiple versions of the same file. With software, you can easily maintain a single source of the truth.


Project management software can help teams coordinate tasks and automate the workflow. It notifies team members when they need to start work, which reduces delays and the need for go-betweens.

Project management software also provides insight into progress, roadblocks, and success. The number one benefit of project software for small businesses is time-tracking. Seeing where every minute goes helps small business owners identify and remove bottlenecks. This functionality also allows for the early identification of delays and issues. 

Without a centralized base for coordination and knowledge sharing, you and your team can fall victim to misplaced documents, miscommunication, and guesswork around responsibilities and progress. Project management software ensures that quality doesn’t suffer and tasks take no longer than necessary.


Streamlined communication is one of the most significant benefits of project management software. Businesses are relying more than ever on remote teams, contract workers, and freelancers. It’s becoming increasingly important that companies can effectively communicate with team members in the office and beyond. 

With cloud-based project management software, virtual teams and stakeholders can log in to your central workspace from anywhere, at any time. This 24/7 connection enables you to easily communicate across countries and time zones. 

Project management software provides all key parties with instant access to updates, progress reports, and project notifications no matter where they are. Stakeholders will never again have to wait for someone to email them a stale report. One centralized hub lets everyone leave feedback on tasks, eliminating lengthy, hard-to-follow email threads.

Further Reading:
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How Spreadsheets Are Costing You Time and Money

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5 Most Common Mistakes in Managing Multiple Projects: Software & Technology

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6 Benefits of Collaborative Work Management

How to select the best project management software

There are many types of project management software on the market, but choosing the right one for you and your team is critical. Here are some questions to ask when assessing project management software options:

  • Will my team use it?
  • Can multiple departments use it?
  • Does it support transparency and clear communication?
  • Is it flexible?
  • Can you generate custom reports?
  • Does it easily (and securely) allow for external communication/users?
  • Does it integrate with other tools we use?

One of the most important things to think about when selecting your software is your long-term strategy. Getting your team familiar and comfortable with project management software takes time and resources. You’ll want to make sure you’re choosing one that can grow and adapt with your team, not limit it.

When should you invest in project management software?

It makes sense to invest in project management software when you see deadlines missed, processes falling apart, and miscommunication occurring — but at that point, it may already be too late. After all, by the time you’ve gotten to that stage, you’re already suffering the adverse effects. 

For best results, you should invest in software before it becomes critical. While it can be difficult to predict when you’re about to outgrow more rudimentary tools, like spreadsheets, here are three signs that it’s time to invest.


A significant factor in your decision to invest in project software is the rate of growth your business is currently undergoing. If your projects and teams are growing in size or number, you will likely need project management software. Communication gets more difficult as teams grow and disperse geographically. You may also need to adopt new ways of collaborating, such as asynchronous communication, which is more difficult without the proper tools.

Project management software is also beneficial when planning to scale your business. If you’re taking on larger, more complex projects, you will need to adopt more robust project management tools. Growing your business requires the automation of repetitive administrative tasks. Without the means to efficiently work as you grow, you’ll needlessly waste money and effort.

Processes also get more complicated as you grow, so having a tool to manage all the pieces and stakeholders is vital. You don’t want to miss critical project tasks or overlook any issues — this can be the difference between a project’s success and failure.

Agility is also essential as your company evolves. It’s natural to need to change processes and methodologies, and project management software can support you throughout with minimal rework and no loss of historical data.


In small companies, employees may work individually or in small co-located groups. This changes as businesses get larger and more diverse, and the complexities and need for collaboration increase.

Even when your organization is not growing, changes in functional structures or physical locations can signal the need for project management software. Communication and integration become more challenging if you start employing contractors or remote workers.

An increase in external partnerships with stakeholders such as vendors, suppliers, and customers may also add complexity to your projects. For instance, if you undertake a project that requires one subcontractor to complete 35% of the work, management and oversight can quickly become difficult without the right software and processes in place.


Without project management software, employees spend more time doing manual tasks like entering data into spreadsheets. Not only does this take more time upfront, but it also increases the likelihood of rework due to errors and misplaced data.

Project management software reduces the need for manual and repetitive tasks, freeing up your team for more analysis and big-picture planning. This functionality also helps ensure they aren’t overloaded and that people are engaged and happy.

After all, people tend to be more fulfilled in their jobs when they’re doing something of value, rather than completing small, repetitive tasks over and over. Nobody's happy when their spreadsheet crashes, and they lose the report they spent the last three hours poring over.

If your team members are struggling more and more with increased workloads and simple tools crumbling under the weight of large and complex files, it’s time to invest in project management software.

Further reading:
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6 Questions to Ask When Evaluating the Best Software for Project Management

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Use It or Lose It! The Best Project Management Software Adoption Tips

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Why Your Creative Team Isn’t Using Your Project Management Software

How much does work management software cost?

The price of project management software, or work management software as it’s sometimes called, varies. Factors include:

  • The software vendor. Costs can vary widely across companies.
  • The software functionality. Not all software solutions come with the same features. For example, a vendor may offer a basic package as well as a more advanced solution.
  • The size of your business. Project management software costs vary depending on the number of users and the volume of storage space required.

Most project management software vendors offer several different packaging options, separated by business size or add-on features. Check out the top software providers and review their pricing to see which package meets your needs. 

There are plenty of free project management software options on the market, but these often come with hidden costs. Many free options do not offer training and support, which means you’ll need to spend more on implementing and maintaining the system than you would with a paid solution.

There are also the costs of not having project management software. As we talked about in the last section, without project management software, you’ll increase both the time spent completing tasks and the chance of errors, which costs you money.

Project management software makes communication and collaboration effortless. And when you consider that poor collaboration and communication can cost your company up to $62.4 million per year, even the most expensive project management software starts to look very affordable.

Further reading:
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The Hidden Cost of Free Project Management Software

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The Costs of Having the Wrong Work Management Technology


Doing Nothing to Improve Work Management Is Costing You Money

Key features when selecting a project management software

Your team may need a tool with some specific features as they adopt project management workflows. Here are a few things to look for:

  • Real-time collaboration: Project management software should allow for real-time collaboration between team members and stakeholders. Users should be able to access and make changes to the system at the same time.
  • Sharing and storing documents: Your project management software should allow you to store and share documents, providing a knowledge repository for your projects.
  • Cost management: Your software should help you track and report costs as well as monitor for potential overruns.
  • Reporting: Customizable reports and dashboards allow for real-time reporting. You should be able to filter and format based on the criteria that are important to you.
  • Ease of use: If the system is too complicated, your team won’t want to use it.
  • Template creation: You should have the ability to create and customize templates so that you’re not building each project and activity from scratch.
  • Warning flags: The system should trigger alerts or warnings when things go off track, such as when an activity is late.
  • Scheduling: You’ll want a software system that allows you to create a schedule baseline and monitor your actual schedule against it.
  • Time management: Actual time worked will need to be tracked in the system to monitor progress and manage both labor costs and resources.
  • Resource allocation: You should be able to assign resource roles (i.e., accountant) and individual people (i.e., John Doe) tasks in the system.
  • Customization: The software should be flexible enough to adapt to both your organization’s various projects and processes as well as your team’s way of working.
  • Controls and governance: While versatility is essential, a system also needs to have sufficient controls and restrictions to ensure data is secure and approvals are tracked and recorded.
  • Integration capability: The software should integrate with other business systems, such as your financial management system.
  • Unique calendars: You will want to have calendars that can be changed to reflect your working days and hours and updated to reflect any shutdown periods or vacations.

50 key project management software features

  1. Request forms
  2. Work assignment
  3. Resource management
  4. Time tracking
  5. Scheduling
  6. Folders
  7. Custom fields
  8. Recurring tasks
  9. Customizable templates
  10. Gantt charts
  11. Kanban board
  12. Filters & search
  13. Live support
  14. Free trial
  15. Training resources
  16. Mobile app
  17. Desktop app
  18. Calendar
  19. Capacity planning
  20. User, role & access management
  21. Activity feed
  22. Inbox
  23. Notifications
  25. API
  26. Rich text
  27. Security
  28. Reporting
  29. Dashboard
  30. Automation
  31. Guest review
  32. File sharing
  33. Task views
  34. Collaborative editing
  35. Digital asset management
  36. Custom workflows
  37. Email & chat integrations
  38. Customized workspace
  39. Adobe Creative Cloud extension
  40. Dependency management
  41. Digital file markup
  42. Proofing & approvals
  43. Tasks & projects
  44. Milestones
  45. Budget tracking
  46. Performance & reliability
  47. To-do lists
  48. Task prioritization
  49. Version control
  50. Cloud-based storage
Further Reading:
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Greater Visibility with New and Improved Dashboards

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Create, Find & Use the Right Files Faster with Wrike

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So Long, Silos! 5 Tools Marketers Should Centralize via Work Management

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Most Wanted Project Management Software Features: GetApp Report

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GetApp & FinancesOnline Rank Wrike as the Best Project Management Software


Project management software can provide significant benefits and cost savings for your business. If you’re ready to experience all the advantages of project management software that’s simple yet powerful, make sure to choose a tool that’s worth your investment.